Customer Forms

How can we help?

Whatever you need — a refund, a damage review, a fleet quote, or just a way to tell us we’re missing the mark — there’s a form below. Every submission goes to a real manager. Every one gets a real response.

Resolved within 5 business days

Overpayment Request

Charged twice? Wrong plan tier? Cancelled but still being billed? Submit the details below and we’ll review your account and get back to you within five business days.

Open form

Proposal in 3 business days

Fleet Management Inquiry

Run a delivery fleet, service trucks, government vehicles or a dealership? We offer monthly billed accounts, volume pricing, badge or plate-based access, and consolidated invoicing across multiple sites.

Open form

Reviewed within 3 business days

Damage Claim

If you believe your vehicle was damaged at one of our sites, file a claim here.

Open form

Processed within 1 business day

Cancel Membership

Sorry to see you go.

Open form

Response within 1 business day

Lost & Found

Phones, sunglasses, wallets, kids’ toys — we find a lot of stuff at the vacuum islands.

Open form

Read by a manager within 1 business day

Feedback

Compliments, complaints, ideas, near-misses.

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Don’t see what you need?

For anything that doesn’t fit a form, our contact line goes straight to the office.