Customer Forms/Overpayment Request
Customer Forms
Request a refund or correction.
Charged twice? Wrong plan tier? Cancelled but still being billed? Submit the details below and we’ll review your account and get back to you within five business days.
- We need a few details to find your transaction.
- If you have a receipt or statement screenshot handy, you can attach it via the email confirmation link.
What happens after you submit
- 01You receive a confirmation email immediately.
- 02Our billing team pulls your transaction history and verifies the charge.
- 03Within 5 business days you receive a written response — refund, credit or explanation.
- 04Approved refunds typically post within 3–5 business days.